Terms of service

OVERVIEW

This website (the “Site”) is operated by Ravelheart, LLC (“Ravelheart”). Throughout the Site, the terms “we”, “us”, and “our” refer to Ravelheart. Ravelheart offers the Site, any related apps, Ravelheart’s social media sites and pages, including all information, tools and services available from this site or otherwise through your interactions with Ravelheart (the website, apps, products, services, and social media pages, collectively, the “Services”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (the “Terms of Service” or “Terms”).

Please read these Terms of Service carefully. By visiting our site or purchasing something from us, you agree to be bound by these Terms including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU MAY NOT USE THIS SITE.

The information on this Site does not constitute a binding offer to sell products described on the Site or to make such products available in your area.

Any new features or tools which are added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. (“Shopify”) and is subject to Shopify’s terms and conditions.

1. INTELLECTUAL PROPERTY RIGHTS 

When using the Services, you agree to obey the law and to respect the intellectual property rights of others. Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Subject to your compliance with these Terms, you are granted we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

You agree that you are solely responsible for any violations of any relevant laws and for any infringement of third-party rights caused your use of the Services.

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in your jurisdiction.

3. GENERAL CONDITIONS

Ravelheart reserves the right to refuse access to and use of the Services to anyone for any reason at any time. 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or its source code, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. You agree further not to use the Services in a manner that would misrepresent their source or take any action that imposes an unreasonable burden on the Services. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Although Ravelheart endeavors to maintain accuracy in pricing and product descriptions, we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We may, but are not obligated to, modify the contents or update the information on the Services at any time. It is your responsibility to monitor changes to our site.

5. MODIFICATIONS TO THE SERVICES AND PRICES

Prices for our products are subject to change without notice. Ravelheart reserves the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time. We are not liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.

6. PRODUCTS AND SERVICES

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We may limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We may also limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer for any product or Service made on this Site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

All orders placed are subject to availability. Ravelheart may refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Ravelheart may refuse or cancel any order for any reason without prior notice and to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You may not use a robot, spider, or other automatic device or software to place or prepare to place any order or orders.  Please reach out to our Customer Service Team if you believe that your order was cancelled in error.

Ravelheart will verify the availability and price of your order before we ship it. If the current price is lower than the price at the time the order was placed, then we will charge you the lower price. If the item’s correct price is higher than the price indicated on your order or if the item is no long available or if there are other inaccuracies regarding the item, Ravelheart may cancel your order and attempt to notify you. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. Ravelheart may require additional verification or information before accepting or completing any order and you agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: ravelheart.com/policies/refund-policy

8. RISK OF LOSS

All purchases make through the Services are made pursuant to a shipment contract under which risk of loss passes to you upon delivery of your order to the shipping carrier. If you have any claim regarding loss or damage to your items by the carrier it is your responsibility to file any such claim with the carrier. In the event of such loss or damage you may contact our Customer Service Team for assistance.

9. OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control, or provide input. You acknowledge and agree that we provide access to such tools on an “AS IS” basis without any warranties, representations or conditions of any kind and without any endorsement. We are not responsible for any liabilities related in any way to your use of optional third-party tools.

Any use by you of the optional tools offered through the Services is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services or features through the Site. All such items shall also be subject to these Terms of Service.

10. THIRD-PARTY LINKS

Certain content, products and services available via our Services may include materials from third-parties.

Third-party links on the Services may direct you to third-party websites that are not affiliated with us. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. Inclusion of links to other sites should not be viewed as an endorsement of the content of the linked sites. Ravelheart has not necessarily reviewed any of the information on these linked sites and is not responsible for the content of those sites. Ravelheart is not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. Ravelheart is not responsible for any liabilities related in any way to your use of any linked sites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

11. USER-GENERATED CONTRIBUTIONS

We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with our Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party;
  • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Terms of Service;
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Terms of Service;
  • Your Contributions are not false, inaccurate, or misleading;
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us);
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone;
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people;
  • Your Contributions do not violate any applicable law, regulation, or rule;
  • Your Contributions do not violate the privacy or publicity rights of any third party;
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
  • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap; and
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Service, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Terms of Service and may result in, among other things, termination or suspension of your rights to use the Services.

12. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send certain specific submissions (for example contest entries), creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. Submission of any Comments shall constitute an assignment to Ravelheart of all rights and title and shall not be limited in any way in its use and Ravelheart shall own all such rights, titles and interests. We are not obligated to (i) to maintain any Comments in confidence; (ii) pay compensation for any Comments; or (iii) respond to any Comments.

We may, but have no obligation to, monitor, edit or remove Comments that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments.  You are solely responsible for your Contributions to the Services and their accuracy and you agree to refrain from any legal action against us regarding your Contributions. We take no responsibility and assume no liability for any comments posted by you or any third-party.

13. GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings (collectively, “Reviews”). When posting a Review, you must comply with the following criteria: Your Reviews are subject to the following rules:

  • You should have firsthand experience with the person/entity being reviewed;
  • Your reviews may not contain offensive profanity, or abusive, racist, offensive, or hate language;
  • Your reviews may not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
  • Your reviews may not contain references to illegal activity;
  • You may not be affiliated with Ravelheart’s competitors if posting negative reviews;
  • You may not make any conclusions as to the legality of conduct;
  • You may not post any false or misleading statements; and
  • You may not organize a campaign encouraging others to post reviews, whether positive or negative. 

We may accept, reject, or remove Reviews in our sole discretion. We are not obligated to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any Review or for any claims, liabilities, or losses resulting from any review. By posting a Review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to the Review.

14. PERSONAL INFORMATION

You agree that you are responsible for all activity that occurs using your account whether authorized by you or otherwise accessed.  Ravelheart may cancel or restrict access to all or part of the Services at any time and for any reason. Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: ravelheart.com/policies/privacy-policy

15. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We may correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.

16. PROHIBITED USES

In addition to other prohibitions as set forth in these Terms of Service, you are expressly prohibited from using the Site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information;
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site;
  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet;
  • To collect or track the personal information of others;
  • To spam, phish, pharm, pretext, spider, crawl, or scrape;
  • For any obscene or immoral purpose; or
  • To interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet.

17. PERMITTED USE

Subject to these Terms, you are allowed use of the Services for personal, non-commercial purposes.  You may download materials if you do not modify or alter them in any way or delete, obscure or change the trademark or copyright notices. No intellectual property rights are transferred to you through your download of any materials and all intellectual property rights remain with Ravelheart.  You may include a link to the Site homepage (www.ravelheart.com) on your webpage or social media site or other service if that the webpage, social media site or other service does not violate Ravelheart’s “Prohibited Uses”  or contain content that is abusive, discriminatory, harassing, illegal, fraudulent, contains malicious code or violates intellectual property. Links to any other content in the Services requires prior express written consent from Ravelheart.  Specifically prohibited is the framing of Ravelheart content in any way that may confuse or misrepresent any Ravelheart brand affiliation, sponsorship, or endorsement.

18. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free. Further, we do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Services is at your sole risk. Unless otherwise stated in these Terms, the Services and all products and services delivered to you through the Services are provided on an “AS IS” and “AS AVAILABLE” basis for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Ravelheart, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

19. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Ravelheart and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, any  Contribution, Comment, or Review provided by you to Ravelheart, or your violation of any law or the rights of a third-party.

20. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. For more information regarding our data policies, visit the Privacy Policy.

21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

23. SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

24. TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

25. ENTIRE AGREEMENT

Ravelheart may monitor any and all use of the Services and may take legal action against any illegal or unauthorized use of the Services or any content herein. The failure of Ravelheart to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in respect to the Services constitutes the entire agreement and understanding between you and us and governs your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

You may not assign or transfer these Terms and Conditions, in whole or in part, and any such assignment in violation of this Agreement shall be null and void.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against Ravelheart.

26. GOVERNING LAW

The laws of the State of New York govern these Terms of Service and your use of the Services. Although it may be possible for you to obtain access to the Services from any jurisdiction in the world, we have no practical ability to prevent such access. If any material accessed through the Services, or your use of the Services, is contrary to the laws of the place where you are able to access it, the Services are not intended for you and you must immediately cease use of the Services. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

27. BINDING ARBITRATION 

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in New York, New York. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. 

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in New York City, New York, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Service.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

28. RESTRICTIONS

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

29. EXCEPTIONS TO ARBITRATION

The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

30. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. Ravelheart reserves the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Ravelheart is not liable for any consequence which results from any changes, modifications, or discontinuation of the Services or any content or functionality thereof. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

31. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us through the contact form.

Our contact information is posted below:
Ravelheart, LLC
525 7th Avenue, Rm 1006
New York, NY 10018


Last updated: 03/20/2023